Reference

How erek2 22 Handles Your Privacy

At erek2 22, your personal data is handled with a clear set of rules — what we collect, why we collect it, and how long we keep it…

Transparent data collectionDANA, OVO, GoPay & QRIS coveredAccount-level data controlRetention periods disclosedContact path always open
erek2 22 How erek2 22 Handles Your Privacy
PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

If you want to access, correct, or delete personal data we hold about your erek2 22 account, our privacy team is reachable seven days a week.

Live Chat Available daily from 08:00 to 23:00 WIB.
Email Support Send your data access or deletion request to our dedicated privacy inbox at [email protected].
Help Centre Form The in-app Help Centre form under Settings > Privacy lets you submit a structured…
DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Every technical and organisational measure described below is active on erek222.xyz right now.

Encrypted Storage

All account data — including your linked DANA, OVO, GoPay and QRIS payment details — is stored using AES-256 encryption at rest. Encryption keys are rotated every 90 days and are never stored alongside the data they protect.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can review and withdraw cookie consent at any time through the Cookie Preferences panel in your account settings.

Account Security Alerts

Every login from a new device or IP address triggers an automatic email alert to your registered address. If you did not authorise the login, a one-click account lock is available directly from that alert email.

Data Retention Schedule

Active account data is retained for the duration of your membership. If you close your account, we retain transaction records for 24 months to meet financial compliance obligations, after which your data is deleted or anonymised.

Third-Party Data Sharing

We share data only with payment processors (DANA, OVO, GoPay, QRIS) and identity-verification services required to operate your account. We do not share your data with advertising networks or data brokers.

Your Right to Correct Data

You can update your name, contact email, and linked payment method directly from the Account Profile page. For corrections to identity documents, contact our privacy team via live chat between 08:00 and 23:00 WIB.

Privacy Policy — Frequently Asked Questions

The questions below come from real account holders asking about how their data is used on erek222.xyz. If your question is not answered here, our live chat team is available daily from 08:00 to 23:00 WIB and can escalate privacy matters to our data team within one business day.

We collect your name, email address, date of birth, and chosen payment method — such as DANA, OVO, GoPay or QRIS. We also log device identifiers and session timestamps each time you log into your account on erek222.xyz.

No. We do not sell, rent, or trade your personal data to third parties. Your data is shared only with the payment processors you choose — DANA, OVO, GoPay, QRIS — and with identity verification services needed to keep your account secure.

We retain your transaction records for 24 months after account closure to meet financial compliance obligations. After that period, your data is either permanently deleted or anonymised so it can no longer be linked back to you.

Yes. Submit a Subject Access Request through the Help Centre form under Settings > Privacy, or email [email protected]. We will verify your identity and deliver a copy of your data within 14 working days of the confirmed request.

Send a deletion request to [email protected] or use live chat between 08:00 and 23:00 WIB. Include your registered email address. Once your identity is confirmed, we will process the deletion within 30 days, subject to any retention obligations that depend on local law.

We use session cookies for account authentication and analytics cookies to measure page performance. You can review which cookies are active and withdraw consent for non-essential cookies via the Cookie Preferences panel in your account settings at any time.

We store payment method references, not full card or wallet credentials — those remain with OVO, GoPay, DANA or QRIS directly. In the event of a confirmed breach affecting your account data, we will notify you by email within 72 hours of our own discovery.